Transparency · Expertise · Impact

Quality and evidence for automotive claims management.

This page documents the quality evidence available for the book, R-SOS, training and digital claims management, together with the independent validation still required. Awards are named only after genuine recognition.

Direct answer The strongest award narrative is not “another specialist book”, but one connected operating system comprising knowledge, diagnostics, qualification and digital case control.

Already implemented

Professional architecture

The book, RDG traffic-light model, Days to Cash and R-SOS are clearly named and separated.

Accessibility of information

German and English with German as default; one central accident-reporting route in nine languages.

Trust

Author profile, sources, vacancies, privacy, service boundaries and structured data are visible.

Independent evidence still required

  1. Two approved R-SOS case studies with baseline, 30/60/100-day actions and predefined outcomes.
  2. Three to five verifiable testimonials from dealership or service management and industry partners.
  3. A 60–90 second explainer video with captions and transcript.
  4. Real Core Web Vitals data, a WCAG 2.2 AA audit and documented user testing.
  5. Independent book reviews, trade media coverage, talks or association references.

90-day plan

Days 1–30: secure consent, metrics and evidence. Days 31–60: produce case studies, video and audit records. Days 61–90: complete jury narrative, imagery, live demo and independent review.

Continuous improvement and external review

Automotive education, business transformation, service innovation, specialist publishing, consulting methodology and responsible digital process. Award logos are used only after a genuine award and in accordance with its usage rules.