Measurement definition: “approximately two minutes”
The measured period runs from the start of the vehicle-document scan to the prepared Repair Cost Coverage Confirmation (RKÜ), provided that the document is fully legible and the required customer data is available.
Transmission, customer queries, external processing time and later amendments are excluded. The figure describes a standardised application test, not a guarantee for every individual case.
What the portal does
Vehicle-document OCR
Scan the German vehicle registration document and transfer relevant vehicle data into the digital claim file.
RKÜ in approximately two minutes
Use the captured case data to prepare the Repair Cost Coverage Confirmation efficiently. Actual completion time depends on input completeness and the case.
Digital customer signature
Send a secure signing link with timestamp and audit trail via RCS where supported, or alternatively by SMS or email.
Lawyer and assessor assignment
With the customer’s documented instruction, assign a motor claims lawyer and automotive damage assessor directly from the case file.
Replacement mobility
Commission an accident replacement vehicle and record provider and status in the case.
Body, paint and towing providers
Commission body and paint or towing and recovery services where required and keep the handover traceable.
Evidence and communication
Store photographs, approvals, assessments, supplements, signatures and correspondence against one unique case ID.
Operational status
Show missing information, open tasks, partner status and the next responsible role throughout the case.
One digital file. Six operational actions.
The Weber demonstration case
Demo claim file SN-2026-0713-0047 · Weber illustrates the operating sequence: vehicle document, OCR, RKÜ, customer signature, professional partner assignments, service-provider commissioning, evidence chain and current status.
Capture
Vehicle and case data enter one structured record.
Coordinate
Assignments and open tasks remain linked to the case.
Control
The operational status is visible rather than reconstructed from separate channels.
Digital signature and customer instruction
The customer receives a secure digital signing link with a documented timestamp and audit trail. RCS is used where technically supported; SMS or email are available alternatives. Professional partners are assigned only on the basis of a documented customer instruction and the applicable data-protection and professional requirements.
How it differs from R-SOS
R-SOS
Management consulting diagnostic for the repair business: profit leakage, process weaknesses, responsibilities, financial impact and implementation priorities.
SchadenNetzwerk
Operational digital claims portal and claims file for the specific customer case: capture, signatures, assignments, providers, documents and status.